STORE POLICY

Effective Date: July 27, 2026

At DogsBestFriendShop, we value your privacy and are committed to protecting your personal information. This Privacy & Safety Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information when you use our website:

• Name

• Email address

• Shipping and billing address

• Phone number (if provided)

• Payment information (processed securely through trusted payment providers)

• Order history

• Device and browsing information collected through cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Prevent fraud and unauthorized transactions

• Send promotional emails if you have chosen to receive them

Payment Security

Your payment information is processed through secure third-party payment providers. DogsBestFriendShop does not store your complete credit or debit card information on our servers.

Protecting Your Information

We use reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, disclosure, or misuse. While no online system can guarantee absolute security, we work to keep your information as secure as possible.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.

Third-Party Services

We may work with trusted third-party companies for services such as payment processing, shipping, website analytics, and email communications. These providers receive only the information necessary to perform their services.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the ability to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of eligible personal information

• Opt out of marketing emails at any time by using the unsubscribe link in our emails

Children's Privacy

DogsBestFriendShop is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy & Safety Policy from time to time. Any changes will be posted on this page with the updated effective date.